Politique d’expédition

Shipping

Processing time

In-stock pieces are dispatched in 1–3 working days. Made-to-order pieces are dispatched in 7–14 working days.

Processing time is separate from transit time. Working days are Monday to Friday, excluding public holidays.

Standard shipping

Standard shipping is US$7.90 on orders under US$150, and free on orders of US$150 or more.

Estimated Standard transit time is 7–10 business days after dispatch. Transit times are estimates and may be affected by customs processing, public holidays or carrier delays.

Available delivery services and final charges for your destination are shown at checkout.

Duties and taxes

Import duties and taxes are included for all destinations we ship to.

Tracking and help

You will receive tracking information by email when your order is dispatched.

For help with an existing order or delivery, contact care@alvaura.com. Before placing an order, contact hello@alvaura.com.

Read our returns policy.