Shipping
In-stock items dispatch in 1–3 business days. Made-to-order items dispatch in 7–14 business days. Estimated transit times vary by destination; see the destination table in our Shipping & Returns page for business-day ranges after dispatch. Duties and import taxes are included.
Standard shipping is US$7.90 when the merchandise subtotal after discounts is below US$150 and free at US$150 or more after discounts. All shipping charges and thresholds are in US dollars (USD). See Shipping & Returns for full details.
Returns
Eligible items, including standard made-to-order and holiday-priced items, may be returned within 30 days of delivery. Alvaura covers the label for eligible US returns. Customized items and Final Sale items are excluded from change-of-mind returns.
Warranty
Our 2-year warranty covers defects or issues resulting from the workmanship of the jewelry.
Holiday price protection: price protected through December 24, 2026. See Shipping & Returns.